Frequently Asked Questions

We are a Brisbane based web design and development agency. All our team are physically located at our head office in Fortitude Valley in Brisbane.

No, all our web design and development work is done by our internal team located at our head office in Fortitude Valley in Brisbane.

We typically work on medium to large projects, taking anywhere from 3-months to multiple years.

Our people. Our breadth of knowledge. And our deep commitment to our craft. When initiating an IT project, it's crucial to have confidence that the individuals you are entrusting with your valuable business assets are reliable and trustworthy. We have an unwavering commitment to excellence and customer-centricity. We combine a deep understanding of cutting-edge technologies with a proven track record of delivering tailored solutions that drive business results.

 

Our highly skilled team is dedicated to staying at the forefront of industry trends and best practices, ensuring that our clients benefit from the latest advancements. We prioritize transparent communication, project management excellence, and the security of our clients' data. And at our core, we are driven by a relentless pursuit of client success, making us the preferred choice for businesses seeking a strategic IT partner.

You can find some examples of our extensive work here.

We can work with a wide range of CMS (Content Management System) platforms, including but not limited to WordPress, Webflow, WooCommerce, Drupal, Shopify, and more. Our team is well-versed in these CMS systems, enabling us to customize and develop websites according to your preferences and requirements. Whether you need an e-commerce site on Shopify, a content-rich platform using WordPress, or a highly customized solution with Drupal, we can support your needs.

 

In addition to our expertise in CMS platforms, we also excel in custom web development using frameworks such as Laravel, PHP, Python, and more. Our team has a strong background in crafting bespoke web solutions that cater to your unique business requirements.

Our team is adept at large enterprise projects. Enterprise projects almost always require a diverse skillset across project management and consulting, custom coding, APIs, security, and much more. With over 20-years’ experience working on large projects, we’re extremely comfortable taking on any size project.

Yes, we specialize in creating websites that are fully mobile-responsive and compatible with all devices and browsers. Our design process ensures that your website not only looks great, but functions equally well on smartphones, tablets, and desktops.

Absolutely, we can set up your website analytics and data tracking services to help you measure user engagement and assess your website performance. We can implement a wide range of analytics tools to provide you with valuable insights into user behaviour, traffic sources, conversion rates, and more.

We have extensive experience in developing e-commerce websites. We can work with diverse platforms such as Shopify, WooCommerce, and others. Our team has designed, built, and optimized e-commerce platforms for numerous businesses, ranging from small startups to large enterprises. We are well-versed in developing secure payment gateways, inventory management, user-friendly product catalogues, and seamless shopping cart functionality.

 

Some examples include: Natural Chemist, Superpower Kids, BTribe, and many more.

Yes, we’ve literally built hundreds of sales pages. Our team is skilled at creating high-converting pages designed to capture leads, convert visitors, and achieve your marketing goals. We focus on user-friendly designs, compelling content, and optimized call-to-action elements to ensure that your sales and landing pages deliver exceptional results for your business.

We have extensive experience serving a wide range of industry sectors. Our expertise extends across healthcare, finance, e-commerce, education, pharmaceutical, technology, and more. We take a customized approach to understand the unique needs and challenges of each industry, allowing us to deliver tailored solutions that align with your specific business objectives.

Yes, we have worked with numerous large and medium sized education companies and universities across diverse projects. We’ve done everything from full custom developed Learning Management Systems, custom website builds, cloud migrations, integrated dashboard and reporting development, security audits and security infrastructure consulting and development, and much more.

Yes, we’ve done extensive work for medical and pharmaceutical clients. We’ve done everything from full custom website developments, e-commerce platforms, integrated APIs and dashboards, security infrastructure consulting and deployment, custom software design, mobile apps, and much more.

We’ve developed custom dashboards for numerous clients across different various industry verticals. Typically, custom dashboards integrate various data from various sources (such as CRMs, marketing (Mailchimp, etc), Google GA, Google Tag Manager, finance (Xero, Quickbooks, MYOB), inventory, etc) into a unified reporting platform.

We are adept at optimising websites for SEO. Our team can implement optimal technical design, consult on best practice SEO strategies, and implement advanced programmatic SEO such as Schema markups.

Yes, our team is at the forefront of AI development. We are currently working on numerous AI projects. Our team is well-versed in AI technologies, including natural language processing (NLP) and chatbot development. We have successfully integrated LLM-driven solutions, like ChatGPT, into various projects to enhance user interactions, automate tasks, and provide intelligent responses.

Yes, we specialise in architecting tailored server infrastructure. Our team can analyse your needs and recommend the most suitable hosting solutions. We can manage all aspects of hosting, including setup, maintenance, security, and monitoring, to provide you with a hassle-free experience.

While our preferred platform is Amazon AWS, we also have extensive experience with Microsoft Azure, and can work across both platforms.

Absolutely, we’ve completed many large-scale infrastructure migrations. We can consult on and implement solutions that ensure high availability, utilise data lakes for efficient data storage and analysis, employ scalable solutions to accommodate growth, implement multi-zone deployments for reliability, and harness serverless architecture for cost-efficiency and responsiveness.

Yes, our team boasts extensive expertise in website security. We are well-versed in a wide range of security-related aspects and have the capability to provide comprehensive consultations and implement robust security infrastructure to safeguard your online digital assets.

Yes, we can conduct security audits including penetration testing on your website and cloud infrastructure.

 

We offer comprehensive website security audits and penetration testing services. Our expert team can conduct a thorough assessments to identify vulnerabilities and weaknesses within your website's infrastructure and make tailored recommendations to secure your website infrastructure against potential threats.

Yes, we offer disaster recovery and data backup solutions in the cloud. We can design and implement a tailored strategy to safeguard your data against unforeseen events, ensuring minimal downtime and data loss. Our services include backups, data replication, and failover configurations to keep your business operations resilient and data protected.