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#1 Must-Have Integration for Customer Service and Customer Satisfaction
Insights Web Design

Discover how Conversational AI, including Virtual Assistants and AI-powered Chatbots are revolutionising customer service and improving customer satisfaction. This article includes real-world use cases from major brands that showcase the tangible benefits and innovative applications of these technologies.

Small Changes, Big Results: How Micro A/B Tests Drive Major Improvements
Insights Web Design

Sometimes the secret to boosting conversions lies in the smallest details. By focussing on small, targeted A/B tests, you can make quick decisions based on real data.

One Small Difference That Can Supercharge Your Website: The Power of Video Content
Insights SEO Web Design

Video content has been proven to be exceptionally effective at capturing and maintaining the attention of customers making it the perfect way to introduce your product or service to new customers.

Why Top-Performing Websites Embrace Heatmaps
Insights Web Design

Stop relying on guesswork. Quickly identify patterns, optimise key elements, and enhance user experience through the use of heatmaps.

DIY Website No Longer Cutting It? What You Can Do About It
Insights Web Design

DIY website builders have become increasingly popular in recent years. The initial appeal of low cost and ease of use can be enticing, but it’s important to consider the limitations that can impact the overall value and effectiveness of your website.

Why an MVP Website is a Game-Changer for Launching Your Online Business
Insights Web Design

Discover why an MVP website could be a smart choice for launching your next web project by focussing on essential features, allowing you to launch faster, validate your idea, and gather valuable feedback early on.

Technical SEO vs. Content SEO: Which Is Right for Your Business?
Insights SEO

Explore the key differences, strengths and weaknesses of Technical and Content SEO to help you determine which strategy aligns best with your immediate business goals. Whether you need to fix technical issues or develop compelling content, understanding these differences will guide you in choosing the right strategy.

5 Tactics That Are Harming Your SEO
Insights SEO

Let’s discuss five of the worst SEO tactics still being used today, that actually end up doing more harm than good.

Why Are My Bounce Rates So High?
Insights Web Design

High bounce rates indicate underlying issues with your website, such as poor content or a subpar user experience. Read on for practical tips and strategies to enhance your website’s performance and improve user engagement.

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