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Discover 10 of the biggest mobile usability mistakes that lead to user frustration, high abandonment rates and low conversions.

Providing effective customer service channels on your website is an important step in creating an optimised user experience and enhancing customer satisfaction.

So, you’ve got a product idea brewing, and you’re eager to launch your online store. That’s an exciting first step! While it might feel overwhelming to figure everything out, you’re not alone. Here’s a practical 10-step guide to help you navigate the process and turn your online store into a reality.

Launch your eCommerce site successfully by learning and applying these proven techniques for designing a launch-ready online store. Tailored for start-ups and small to medium businesses aiming to establish a successful online store or optimise an existing one.

Learn how to build and maintain brand loyalty through effective web design, emotional connections, and by leveraging insights from industry leaders to ensure long-term business success.

An innovation that has been gaining significant traction in recent years for businesses seeking ways to enhance user experience and engagement is the Progressive Web App (PWA). But what exactly is a PWA, and is it something your business might benefit from?

Discover how Conversational AI, including Virtual Assistants and AI-powered Chatbots are revolutionising customer service and improving customer satisfaction. This article includes real-world use cases from major brands that showcase the tangible benefits and innovative applications of these technologies.

Sometimes the secret to boosting conversions lies in the smallest details. By focussing on small, targeted A/B tests, you can make quick decisions based on real data.

Video content has been proven to be exceptionally effective at capturing and maintaining the attention of customers making it the perfect way to introduce your product or service to new customers.